Mercure Krakow Stare Miasto Kraków

★★★★

Pawia 18 B, 31154 Kraków, Poland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Mercure Krakow Stare Miasto

Featuring a fitness centre and private parking, the 4-star Mercure Krakow Stare Miasto is located in Kraków just 500 metres from Krakow Central Railway Station. This hotel includes 198 rooms and offers views of the city as well as courtyard vistas.

The property stands a stone's throw from St. Florian's Gate, with Galeria Krakowska and Lost Souls Alley also nearby. John Paul II International Kraków-Balice Airport lies 16 km away, providing convenient access for travelers.

Guest rooms come equipped with air conditioning, flat-screen TVs offering cable channels, minibars, tea and coffee making facilities including an electric kettle and coffee machine. Bathrooms feature either a bath or shower alongside complimentary toiletries such as shampoo, conditioner, body soap, bathrobes and slippers. Additional room amenities include heating, work desks, safes for valuables and ironing facilities.

Services at the hotel encompass a restaurant serving buffet, à la carte or vegetarian breakfast options plus a bar where guests can unwind. Free WiFi is available throughout all areas while reception services include airport shuttle transfers (additional charge), luggage storage, concierge assistance as well as express check-in/out. Facilities also comprise an elevator to upper floors accessible to guests with mobility needs along with parking options including private parking spaces and electric vehicle charging stations.

Top Amenities

  • On-site parking
  • Complimentary WiFi
  • Temperature control
  • Lounge
  • Accommodations for families
  • Smoke-free property

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Rooms: 198

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Rooms & Availability

Privilege Double Room

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Photo gallery - Privilege Double Room
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Room Amenities

  • Clothing storage or cupboard,
  • Allergy-friendly pillow,
  • Work desk,
  • Iron and ironing board,
  • Indoor heating,
  • Clothes iron,
  • Power outlet near the bed,
  • Carpet flooring,
  • Secure safe,
  • Climate control,
  • Cleaning supplies,
  • Garbage bins

Bathroom

  • Body wash,
  • Hair conditioner,
  • Bathtub or shower,
  • Hair drying equipment,
  • Hair cleanser,
  • Bathroom tissue,
  • Complimentary toiletries,
  • Restroom,
  • Plush bathrobe,
  • Footwear for indoors,
  • Ensuite bathroom

Media & Technology

  • Television,
  • TV with satellite channels,
  • Phone,
  • Television with flat screen,
  • Television with cable channels,
  • AM/FM Radio

Food & Drink

  • Tea and Coffee making facilities,
  • Bottled water,
  • Coffee maker,
  • Mini refrigerator,
  • Kettle for hot water

Services & Extras

  • Wake-up call service/Alarm clock,
  • Morning wake-up call,
  • Electronic key card access,
  • Bed linens,
  • Bath towels

Outdoor & View

  • View of inner courtyard,
  • Urban view

Accessibility

  • Wheelchair-accessible shower,
  • Elevator access,
  • Top levels reachable by lift

Safety & security

  • Fire alarm

Physical distancing

  • Individual air conditioning in guest rooms
Size:
21 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Photo gallery - Classic Double Room
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Size:
21 m2
Bedroom 1:
Large bed (King size)
Number of guests:
2
Photo gallery - Executive Suite with Queen bed and Terrace
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Size:
42 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4
Details and photos
Size:
21 m2
Bedroom 1:
Single bed
Number of guests:
2
Details and photos
Size:
24 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4
Details and photos
Size:
27 m2
Bedroom 1:
Sofa bed, Large bed (King size)
Number of guests:
4
Details and photos
Number of guests:
4

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Exclusive parking
  • Wireless internet access throughout the property
Activities

Activities

  • Trekking
  • Biking
  • Temporary art exhibitions
  • Guided walking tours
  • Guided bicycle tours
  • Themed dinner events
  • Cultural tours or workshops
  • Live sports events (televised)
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
  • On-site coffee shop
Pool and wellness

Pool and wellness

  • Gymnasium
  • Physical fitness
Transport

Transport

  • Airport transportation
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • Parking structure
  • EV charging station
  • Handicap-accessible parking
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Quick check-in/check-out
  • Travel information desk
  • Baggage holding area
  • Personalized guest services
  • Exclusive check-in/check-out
  • Billing statement available
Common areas

Common areas

  • Common living room with TV
  • Patio furniture
Entertainment and family services

Entertainment and family services

  • Tabletop games and brainteasers
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Pants pressing
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Facsimile and photocopy services
Shops

Shops

  • Convenience store within the premises
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Rooms for families
  • Elevator
  • Noise-reducing rooms
  • Climate control
  • Hypoallergenic room
  • Smoke-free property
  • Climate control system
  • Accessible for wheelchairs
  • Restroom with support rails
  • Elevated toilet
  • Lowered washbasin in bathroom
  • Emergency pull cord in restroom
  • Animal sleeping basket
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Procedures implemented to monitor guest health
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with free WiFi available in all areas.

Parking

  • On-site parking is provided with options for private parking and a parking garage. Electric vehicle charging station is available. Accessible parking facilities are available on site.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
At Mercure Krakow Stare Miasto, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Mercure Krakow Stare Miasto, all special requests are subject to availability and may incur additional charges.
At Mercure Krakow Stare Miasto, guests under 18 may only check in if accompanied by a parent or legal guardian.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Contact methods
☎ telephone
@ E-mail

Reviews

Check guest reviews about Mercure Krakow Stare Miasto
All reviews in one place!

Ching-hui 04 - 2025
10/10
★★★★★

hotel in the city center, close to train station and shopping mall, street stores nearby. rooms clean, fresh towels daily. staff polite and professional at check-in and restaurant. breakfast tasty, good variety. bed comfortable for tired travel days. hotel has nice scent everywhere. feels safe staying here

ℹ) Reviews represent the subjective opinions of users, not krakow-stays.com, and may differ from our assessment of Mercure Krakow Stare Miasto

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FAQ

What are the check-in and check-out times at Mercure Krakow Stare Miasto?

Check-in starts at 15:00 and check-out is by 12:00.

What room options are available?

There are different room and bed setups available - please check our website for details.

  • Privilege Double Room
  • Classic Double Room
  • Executive Suite with Queen bed and Terrace
  • Classic Twin Room
  • Superior Queen Room with Sofa Bed
  • Junior Suite with One Double Bed And Sofa
  • Junior Suite with King Bed and Terrace

Do guests at Mercure Krakow Stare Miasto have access to a safety deposit box?

Yes, a safety deposit box is available.

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