Sheraton Grand Krakow Kraków

★★★★★

Powiśle 7, 31-101 Kraków, Poland

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Wi-Fi is available free of charge in every room of our property
Pets are welcome. Additional charges may apply
Property type:
Hotel
Online booking

About Sheraton Grand Krakow

Featuring spacious, fully renovated rooms and modern recreational facilities, the 5-star Sheraton Grand Krakow is located in Kraków at the foot of The Royal Wawel Castle and just 40 metres from the Vistula River boulevards. This luxury hotel includes 271 rooms offering deluxe service and beautiful views of the river, Wawel Castle, or both.

The hotel sits only 900 metres from the iconic Main Market Square and a short 12-minute walk from Kazimierz Jewish District. Guests can enjoy scenic walks along the Vistula River boulevards right outside as well as easy access to various city landmarks.

Accommodation options feature air-conditioned rooms equipped with flat-screen smart TVs supporting satellite channels and Bluetooth connectivity. Each room includes tea and coffee-making facilities with Nespresso machines in Grand Deluxe, Premium rooms, and suites. Additional comforts include work desks, ironing facilities with iron and board, feather and synthetic pillows, safety deposit boxes suitable for laptops, wardrobes, bedside sockets, wake-up services as well as baby cots upon request. Bathrooms come complete with private showers or walk-in showers without steps alongside bathtubs, complimentary toiletries such as shampoo and body soap are provided along with bathrobes and hairdryers.

Guests have access to an indoor swimming pool open year-round accompanied by a sauna plus a Sheraton Fitness centre available around the clock. Dining is served across three bars and restaurants including The Roof Top Terrace Lounge Bar on the fifth floor offering cocktails paired with views of the river and castle, SomePlace Else sports bar features Tex-Mex cuisine alongside garden seating facing Vistula boulevards. Additional amenities comprise free WiFi throughout public areas including guest rooms, private parking onsite with electric vehicle charging stations, concierge services available twenty-four hours daily along with luggage storage, elevator access to upper floors, shuttle services including airport transfer options (additional charges apply), ATM onsite, daily housekeeping complemented by laundry services such as dry cleaning and ironing.

Top Amenities

  • Reserved private parking
  • Temperature control
  • Smoke-free rooms
  • Lounge
  • Airport transportation
  • Wellness and relaxation center

Enter our inviting space, where premium service and comfort merge to create the perfect visit.

Rooms: 271

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Rooms & Availability

Deluxe, Guest room, 1 King, City or Atrium view

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Details and photos

Room Amenities

  • Carpet flooring,
  • Climate control,
  • Work desk,
  • Clothes iron,
  • Garbage bins,
  • Power outlet near the bed,
  • Secure safe,
  • Pillow without feathers,
  • Infant beds,
  • Clothing storage or cupboard,
  • Iron and ironing board,
  • Down-filled pillow

Bathroom

  • Shower head cover,
  • Body wash,
  • Ensuite bathroom,
  • Plush bathrobe,
  • Hair cleanser,
  • Bathroom tissue,
  • Bathtub,
  • Complimentary toiletries,
  • Hair drying equipment,
  • Shower facilities

Media & Technology

  • TV with satellite channels,
  • Television,
  • Safety deposit box for laptops,
  • Television with flat screen,
  • Phone

Food & Drink

  • Bottled water,
  • Mini refrigerator,
  • Tea and Coffee making facilities,
  • Kettle for hot water,
  • Coffee maker,
  • Wine goblets

Services & Extras

  • Morning wake-up call,
  • Bed linens

Outdoor & View

  • View of inner courtyard,
  • Urban view

Accessibility

  • Toilet equipped with grab bars,
  • Elevator access,
  • Step-free shower,
  • Modified bathtub,
  • Shower seating,
  • Sink at a lower height,
  • Top levels reachable by lift

Safety & security

  • Fire alarm

Cleanliness & disinfecting

  • Hand sanitizer provided
Size:
28 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
28 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
28 m2
Bedroom 1:
Single bed
Number of guests:
3
Details and photos
Size:
28 m2
Bedroom 1:
Single bed
Number of guests:
3
Details and photos
Size:
28 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3
Details and photos
Size:
28 m2
Bedroom 1:
Single bed
Number of guests:
3
Details and photos
Size:
45 m2
Bedroom 1:
Extra-large double bed (Super-king size)
Number of guests:
3

Amenities

General

General

  • Car park
  • Animals permitted
  • On-site parking
  • Exclusive parking
Activities

Activities

  • Pool table
  • Biking
  • Guided walking tours
  • Socializing during happy hours
Services

Services

  • Online services
  • Wireless Internet
  • Complimentary Wi-Fi
Food & Drink

Food & Drink

  • Dining area
  • In-room dining
  • Lounge
  • Breakfast served in the room
  • Prepared lunch boxes
  • Refreshment stand
  • Customized dietary menus (upon request)
  • Children's meals
  • Wine and champagne
  • Fresh fruit
Pool and wellness

Pool and wellness

  • Steam room
  • Gymnasium
  • Relaxation and wellness center
  • Body massage
  • Whirlpool bath
  • Indoor swimming pool
  • Year-round indoor pool
  • Aesthetic treatments
  • Skin care services
  • Body care treatments
  • Body exfoliation
  • Spa amenities
  • Spa resting area
  • Physical fitness
  • Personal fitness coach
  • Fitness and spa changing rooms
  • Pool for swimming
  • Swimming facility
Transport

Transport

  • Airport transportation
  • Shuttle service (extra fee)
  • Airport transportation (additional fee)
  • EV charging station
  • Airport pick-up service
  • Airport drop-off service
  • Transportation service
Reception services

Reception services

  • Round-the-clock reception
  • Travel information desk
  • Baggage holding area
  • On-site cash dispenser
  • Personalized guest services
  • Exclusive check-in/check-out
  • Secure storage compartments
Common areas

Common areas

  • Garden area
  • Outdoor patio
  • Common living room with TV
Entertainment and family services

Entertainment and family services

  • Childcare/babysitting services
Cleaning services

Cleaning services

  • Washing service
  • Clothes dry cleaning
  • Garment ironing service
  • Everyday cleaning service
Business facilities

Business facilities

  • Conference/event spaces
  • Corporate hub
  • Facsimile and photocopy services
Miscellaneous

Miscellaneous

  • No smoking rooms
  • Amenities for guests with disabilities
  • Elevator
  • Climate control
  • Smoke-free property
  • Climate control system
  • Animal sleeping basket
  • Animal feeding dishes
  • Electronic key card entry
Safety & security

Safety & security

  • Secure storage locker
  • Round-the-clock security
  • Security alert system
  • Fire detection alarms
  • Surveillance cameras in shared spaces
  • Exterior video surveillance
  • Emergency fire suppression devices
Safety features

Safety features

  • Personnel adhere to all safety guidelines set by local authorities
  • Commonly used stationery items like printed menus, magazines, pens, and paper have been eliminated
  • Hand sanitizing stations in guest rooms and essential areas
  • Availability of first aid kits
  • Connection to healthcare professionals
  • Face coverings available for guests
Physical distancing

Physical distancing

  • Touch-free check-in/check-out
  • Non-cash payment options
  • Social distancing guidelines observed
  • Smartphone application for in-room services
  • Protective screens or barriers between employees and guests in relevant areas

Internet

  • Complimentary WiFi!
  • The property offers internet services with both standard and free WiFi options.

Parking

  • The property offers on-site parking with an option for private parking. Electric vehicle charging station is available.

House Rules

Check-in

  • From hours

Check-out

  • Until hours

Pets

  • Pets are permitted, with the possibility of an additional fee.
Important information
Pets are allowed. Applicable charge for pets' stay: 100PLN including VAT per pet, per night. Maximum of one pet per room allowed. Pet's weight limit is 17kg.

In accordance with the Act of May 13, 2016 on counteracting threats related to sexual crime and protecting minors, Sheraton Grand Krakow is obliged to apply standards of protection for minors, in particular to establish the identity of the minor and his/her relationship with the adult with whom he/she is staying in the facility.At Sheraton Grand Krakow, guests must present a valid photo ID and credit card upon check-in. Kindly note that at Sheraton Grand Krakow, all special requests are subject to availability and may incur additional charges.
When staying at the property with children, please note that the property is legally obliged to apply standards for the protection of minors, to determine the identity of the minors and their relationship with the adult with whom they are staying.
Contact methods
☎ telephone
@ E-mail

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FAQ

What are the check-in and check-out times at Sheraton Grand Krakow?

Check-in starts at 15:00 and check-out is by 12:00.

Is there parking at Sheraton Grand Krakow?

Yes, there is parking for guests, ensuring convenience and safety.

Does the staff at Sheraton Grand Krakow follow local authority safety protocols?

Yes, staff follow local safety protocols.

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